About Us

https://3andna.com is committed to providing you with exceptional products or services. Listed here you will find our refund policies, which are unique according to the sort of product you purchase. We guarantee the products we sell and promise that they are new, authentic, and in original wrapping.

Standard products included a 30-day, money-back guarantee, based upon the delivery date as provided to us by UPS or FedEx. To receive a full refund, please contact our customer support team. They will supply you with shipping directions and a return authorization (RA) number. For items that were delivered in excess of the Thirty Days, we will refund the full amount less a ten percent (10%) restocking fee. After 90 days, your order is considered final and refunds will not be given. The invoice that was sent to you via e-mail immediately following your order confirmation will show the product( s) that are considered “standard”.

Custom goods come with a 5-day, money-back guarantee, based upon the shipping date as provided to us by UPS or FedEx. To get a full refund, please get in touch with our customer support team. They will offer you with shipping directions and a return authorization (RA) number. Shortly after 5 days, your order is considered final and refunds will not be given as a result of the customization of your order. The invoice that was sent to you via e-mail immediately following your order confirmation will show the product( s) that are considered “custom”.

For orders that contain both standard products and custom goods, the previously mentioned policies will involve their respective products. The invoice that was sent to you via e-mail immediately following your order confirmation will indicate the product( s) that are considered “standard” and “custom”.

We urge all clients to contact us if there is an issue with the items received. Credit and debit cards are not charged until your order has been shipped. All purchases will appear on your visa or mastercard statements as “https://3andna.com”. If a refund has been provided, please permit at least 10 business days for your issuing bank to post the refund back to your account. Issuing banks have different time frames for posting refunds to your account; as a result you may not see the funds posted to your account although that we have taken care of the refund. For your benefit, confirmations of all refunds will be sent to you via e-mail instantly after they are processed.